Contact Us

Need help?

Open a ticket and let our Customer Support help you out.

Need Us? Mail Us.

Contact us

Email: [email protected]

Monday to Saturday – 9:00 am to 9:00 pm

Sunday – 12:00 am to 5:00 pm

Micro studio production d.o.o.
Strmac 155, Labin 52220, Croatia
OIB: 21070704278
VAT ID: HR21070704278
Temeljni kapital 20 000 kn. Uplaćen u cijelosti.
Predsjednik uprave / direktor: Mihael Ilić mag. oec.

Need Us? Mail Us.

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Thomas Perz
Thomas PerzDJ and producer
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Muy buen trabajo, es muy rápido en responder y trabaja de forma muy profesional, lo recomiendo en un 100%, se demoro menos del tiempo estimado. Destaco el tiempo de respuesta ya que es muy rápido.
Trader Wealth
Trader WealthPodcast creator
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AMAZING! AMAZING! He was able to complete this in less than 24hours and 3 days before Christmas Eve!! will definitely use again thank you so much!
Frank Cabarera
Frank CabareraRadio host
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Awesome response time, I don’t think this guy gets any sleep, He makes sure you get what your asking for, This guy is a 10 Star approved! Thanks for the quick responses and fast delivery on time!!
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FAQ

We guarantee 3 work day delivery for all regular orders. For some orders there is an extra time needed, specially in cases when voice artists are not available. All the voices are 100% human. We don’t use any AI voices. That’s why sometimes you can experience a delay in production. However you can always contact us to get more information about your order.

Please go through these steps:
1. After creating an order, have you received a confirmation email from us? Better said, have you received any email from us? If your answer is YES proceed to step 3. If your answer is NO, proceed to step 2.
2. If you haven’t received any email from us, there is a chance that your email provider is blocking our emails and there is almost nothing you can do except white-mailing us. If you don’t know how to white-mail us proceed or check this tutorial.
3. Make sure to check SPAM folder of your Email box, check Promotions TAB in your GMAIL, check the JUNK folder and check SOCIAL folder. There should be the email withe the “Micro Jingles WEBSHOP” in the From field.
4. If you still can’t find any email from us, please Open a ticket over here and inform us.
5. Make sure to check the downloads folder over here because that’s the place where all the orders are available for 1 month.

No problem, please open a ticket above. Attach a phone recording of your dj name, send your order number and our team will fix it asap.

We are so sorry for inconvenience. Please prepare the details in order to resolve your issue, open a ticket and make sure to include info:
1. Have you tried purchasing with PayPal or Credit card?
2. Are you sure that your funds are available for purchase?
3. Have you inserted all the details in the required fields?
4. Is this your first time purchase in Micro Jingles webshop?
WARNING: Do not include any bank, credit card details in the ticket. IMPORTANT: Our team will NEVER ask any credit card or bank details from you.
5. If you can, please take a Screenshot of what’s happening when the error occurred.